Business Studies

Business use of technology

Watch this video for a pithy recap of the more low than highlights of business success and failure of the previous decade 2000 to 2009.

The video highlights companies that have achieved spectacular rates of adoption by customers because of the internet.

Aside from the developers of technologies, other business have benefited from the use of technology. The adoption and use of technology by a business can impact on that businesses success in a number of ways.

  • Information and communication technologies can improve communication, collaboration, decision making, customer service, sales.
  • Automation of production can increase production efficiencies, reduce production times, reduce labour and overall production costs.

The internet has dramatically changed the way people communicate, research and conduct business.

E-business is a term used to describe the use of the internet in business to find information, communicate with customers and suppliers, pay accounts, research, market goods or services.

ABS 2008 Business Use of the Internet

E-commerce refers to the buying and selling of goods and services via the internet.

ABS 2008 e-commerce

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